IT Manager

We are seeking an experienced IT Manager to lead our client's overall IT operations across retail stores, warehouses, and head office in the UAE. As an IT Manager, you will be responsible for managing and optimizing cloud infrastructure, overseeing networking, firewalls, backups, and VPNs, and ensuring system availability, performance, security, and business continuity. You will also manage the in-house ERP through an external vendor and lead IT support operations across multiple retail locations. The ideal candidate will have proven experience as an IT Manager in retail or retail-related industries, with strong knowledge of infrastructure, networking, cloud platforms, ERP oversight, and security. Our client offers a dynamic work environment, opportunities for career growth, and a competitive salary package. If you are a motivated and experienced IT professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity. Our client is committed to providing a supportive and inclusive work environment, and we look forward to hearing from qualified candidates. This role offers a chance to work with a leading retail company in the UAE, with a team of experienced professionals who are passionate about delivering exceptional results. With a strong focus on innovation and customer satisfaction, our client is dedicated to providing a world-class retail experience. As an IT Manager, you will play a key role in driving automation, process improvements, and technology upgrades, and will have the opportunity to develop your skills and expertise in a fast-paced and dynamic environment.

• Lead overall IT operations across retail stores, warehouses, and head office
• Manage and optimize cloud infrastructure and on-premise servers
• Oversee networking, firewalls, backups, and VPNs
• Ensure system availability, performance, security, and business continuity
• Manage ERP vendor, user access, integrations, reporting, and SLA adherence
• Lead IT support operations across multiple retail locations
• Drive automation, process improvements, and technology upgrades
• Coordinate IT budgeting, procurement, renewals, and infrastructure planning