Services Fulfillment Specialist
Job role insights
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Date posted
May 8, 2026
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Closing date
August 6, 2026
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Hiring location
Dubai
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Offered salary
Negotiable Price
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Career level
Middle
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Qualification
High School
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Experience
3 - 5 Years
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Quantity
1 person
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Gender
Both
Description
Join Al-Futtaim Private Company LLC, a leading regional business headquartered in Dubai, as a Services Fulfillment Specialist in their IKEA Regional Office at Jebel Ali. This exciting role is pivotal in ensuring an exceptional customer experience for last-mile services, supporting a seamless journey from order to delivery. You will be instrumental in managing IT solutions for the Service Fulfilment team, optimizing delivery services through capacity management, and fostering strong relationships with both customers and service providers. This position offers a unique opportunity to leverage KPIs for continuous improvement, contribute to business and people development, and operate within a dynamic retail environment. If you possess strong analytical skills, a knack for problem-solving, and a commitment to excellence, we encourage you to apply and grow your career with a globally recognized brand that values respect, integrity, and collaboration.
- Ensure seamless last-mile service delivery for customer orders.
- Manage IT solutions and optimize capacity for improved delivery services.
- Build and maintain strong relationships with customers and service providers.
- Utilize KPIs to drive insights and improvements in service fulfillment.
- Support business and people development initiatives.
- Prepare daily delivery and assembly schedules using the last mile platform.
- Ensure efficient allocation of fleet resources and monitor transport management system.
- Adhere to safety standards and company policies and SOPs.
- Contribute to department action plans and foster a collaborative team environment.
Interested in this job?
87 days left to apply
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