IT Support Technician

We are seeking a highly skilled IT Support Technician to join our team for a long-term opportunity. As an IT Support Technician, you will be responsible for providing first-line technical support for our website, mobile app, and digital services. You will assist users with login issues, payment problems, authentication, and system navigation, and log, track, and resolve support requests through our Service Desk platform. The ideal candidate will have a Diploma or Bachelor’s degree in IT, Computer Science, or a related field, and 1-3 years of experience in technical support or service desk roles. You will have strong knowledge of web applications and mobile applications, basic troubleshooting skills, and knowledge of authentication systems. Our company offers a dynamic work environment, career growth opportunities, and a competitive salary package. If you are a motivated and customer-focused individual with excellent communication skills in Arabic and English, we encourage you to apply for this exciting opportunity. You will have the chance to work with a team of professionals, participate in User Acceptance Testing, and contribute to the development of our digital services. Our company is committed to providing a supportive and inclusive work environment, and we look forward to receiving your application.

• Long-term opportunity with a dynamic company
• Competitive salary package
• Opportunity to work with a team of professionals
• Participate in User Acceptance Testing
• Contribute to the development of digital services
• Supportive and inclusive work environment
• Career growth opportunities
• Excellent communication skills in Arabic and English required