Introduction
Are you a highly motivated and experienced collections professional looking for a new challenge in Dubai? Do you have a strong background in finance, accounting, or business administration? If so, we have an exciting opportunity for you to join ENOC as a Collection Supervisor. In this role, you will be responsible for overseeing and executing all collections-related activities, ensuring timely and efficient collection of receivables from both external and internal markets.
The Collection Supervisor role is a critical position within ENOC, and we are looking for a skilled and experienced professional to join our team. As a Collection Supervisor, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization.
In this article, we will provide an overview of the Collection Supervisor role, including the key responsibilities, requirements, and benefits of the position. We will also provide tips and advice on how to apply for the role and what to expect during the interview process.
So, if you are a motivated and experienced collections professional looking for a new challenge in Dubai, please read on to learn more about this exciting opportunity.
Job Details
| Job Title | Collection Supervisor |
|---|---|
| Location | DUBAI, AE |
| Company | ENOC |
| Job Type | Full-time |
| Experience | 3-5 years |
| Qualification | Diploma or higher in Finance, Accounting, or Business Administration |
The Collection Supervisor role is a full-time position based in Dubai, UAE. The successful candidate will have a minimum of 3-5 years of experience in collections or credit control, preferably in the lubricants, automotive, or FMCG sectors.
The ideal candidate will have a strong background in finance, accounting, or business administration, and will be proficient in Microsoft Office, particularly Excel for reconciliation and reporting. The candidate will also have a sound understanding of credit control principles, reconciliation, and cash application processes.
Key Responsibilities
- Supervise and guide daily collections operations, ensuring consistent follow-up on all outstanding customer accounts in both external and internal markets.
- Establish and maintain proactive contact with customers to confirm invoice receipt, clarify payment status, and ensure collection commitments are honored.
- Oversee and perform reconciliation of customer accounts by validating invoice balances against payments received.
- Ensure correct allocation of payments and credit notes to corresponding invoices within ERP system.
- Identify and resolve unallocated or misapplied payments in a timely and accurate manner.
The Collection Supervisor will be responsible for a range of tasks, including supervising daily collections operations, establishing and maintaining proactive contact with customers, and overseeing the reconciliation of customer accounts.
The successful candidate will have excellent communication skills in English, with Arabic being an added advantage. The candidate will also have a problem-solving mindset and a customer-oriented approach, with the ability to multitask and prioritize.
Requirements
- Minimum Diploma or higher in Finance, Accounting, or Business Administration.
- At least 3-5 years of experience in collections or credit control, preferably in the lubricants, automotive, or FMCG sectors.
- Previous supervisory experience is an advantage.
- Strong working knowledge of ERP systems (Accounts Receivable module preferred).
- Proficient in Microsoft Office, particularly Excel for reconciliation and reporting.
The ideal candidate will have a strong academic background, with a minimum of a Diploma or higher in Finance, Accounting, or Business Administration.
The candidate will also have at least 3-5 years of experience in collections or credit control, preferably in the lubricants, automotive, or FMCG sectors. Previous supervisory experience is an advantage, and the candidate will have a strong working knowledge of ERP systems and Microsoft Office.
Salary & Benefits
- Competitive salary and benefits package.
- Opportunity to work with a talented team of professionals.
- Professional development and growth opportunities.
- Access to a range of training and development programs.
- Comprehensive health insurance package.
The successful candidate will receive a competitive salary and benefits package, including access to a range of training and development programs and a comprehensive health insurance package.
In addition to the salary and benefits, the candidate will have the opportunity to work with a talented team of professionals and contribute to the success of our organization. The candidate will also have access to a range of professional development and growth opportunities, including training and development programs.
Why This Job is Perfect for You in Dubai 2026
Dubai is a vibrant and exciting city, offering a unique and rewarding lifestyle. As a Collection Supervisor with ENOC, you will have the opportunity to work in a dynamic and fast-paced environment, with a talented team of professionals.
Dubai offers a range of benefits, including a tax-free salary, a low cost of living, and a comprehensive range of amenities and services. The city is also a hub for business and commerce, with a range of opportunities for professional development and growth.
In addition to the benefits of working in Dubai, the Collection Supervisor role with ENOC offers a range of opportunities for career advancement and professional development. The successful candidate will have the opportunity to work with a talented team of professionals, develop their skills and expertise, and contribute to the success of our organization.
What Makes a Strong Candidate
A strong candidate for the Collection Supervisor role will have a range of skills and qualities, including excellent communication skills, a problem-solving mindset, and a customer-oriented approach.
The candidate will also have a strong academic background, with a minimum of a Diploma or higher in Finance, Accounting, or Business Administration. The candidate will have at least 3-5 years of experience in collections or credit control, preferably in the lubricants, automotive, or FMCG sectors.
In addition to the technical skills and experience, a strong candidate will have a range of soft skills, including excellent communication and interpersonal skills, a problem-solving mindset, and a customer-oriented approach. The candidate will be professional, organized, and proactive, with the ability to multitask and prioritize.
Career Growth Path
The Collection Supervisor role with ENOC offers a range of opportunities for career advancement and professional development. The successful candidate will have the opportunity to work with a talented team of professionals, develop their skills and expertise, and contribute to the success of our organization.
In the short term, the candidate will have the opportunity to develop their skills and expertise in collections and credit control, and to take on additional responsibilities and challenges. In the long term, the candidate will have the opportunity to advance to more senior roles, including management and leadership positions.
ENOC is committed to the development and growth of our employees, and offers a range of training and development programs to support career advancement and professional development. The company also offers a range of benefits and incentives, including a competitive salary and benefits package, and a comprehensive range of amenities and services.
A Day in the Life
A typical day in the life of a Collection Supervisor with ENOC will be fast-paced and dynamic, with a range of challenges and opportunities. The candidate will start the day by reviewing the previous day’s collections and updating the team on the status of outstanding customer accounts.
The candidate will then spend the morning making phone calls to customers, following up on outstanding payments and resolving any issues or disputes. The candidate will also work closely with the sales team, providing support and guidance on collections and credit control.
In the afternoon, the candidate will work on reconciling customer accounts, ensuring that all payments are accurately allocated and that any discrepancies are resolved. The candidate will also work on generating reports and analyzing data, providing insights and recommendations to management on how to improve collections and reduce bad debt.
Throughout the day, the candidate will work closely with a range of stakeholders, including customers, sales teams, and management. The candidate will be professional, organized, and proactive, with a strong focus on customer service and a commitment to delivering results.
How to Make Your CV Stand Out
- Tailor your CV to the specific job requirements, highlighting your relevant skills and experience.
- Use a clear and concise format, with bullet points and white space to make your CV easy to read.
- Include a professional summary or objective statement, highlighting your career goals and job aspirations.
- Emphasize your achievements and accomplishments, rather than just listing your job responsibilities.
- Use keywords and phrases from the job description, to help your CV pass through applicant tracking systems and catch the eye of the hiring manager.
When applying for the Collection Supervisor role with ENOC, it is essential to make your CV stand out from the competition. This can be achieved by tailoring your CV to the specific job requirements, using a clear and concise format, and including a professional summary or objective statement.
The candidate should also emphasize their achievements and accomplishments, rather than just listing their job responsibilities. This can be done by using specific examples and metrics, such as ‘increased collections by 25% in 6 months’ or ‘reduced bad debt by 30% through effective credit control’.
Interview Tips for This Role
- Research the company and the role, to demonstrate your knowledge and enthusiasm for the position.
- Review the job description and requirements, to ensure you are prepared to answer questions about your skills and experience.
- Practice your responses to common interview questions, such as ‘why do you want to work for ENOC?’ or ‘what are your strengths and weaknesses?’.
- Use the STAR method to structure your responses, providing specific examples and anecdotes to illustrate your skills and experience.
- Ask informed and insightful questions, to demonstrate your interest in the company and the role.
When attending an interview for the Collection Supervisor role with ENOC, it is essential to be prepared and confident. This can be achieved by researching the company and the role, reviewing the job description and requirements, and practicing your responses to common interview questions.
The candidate should also use the STAR method to structure their responses, providing specific examples and anecdotes to illustrate their skills and experience. This can be done by using a framework such as ‘ Situation, Task, Action, Result’ to provide a clear and concise narrative.
How to Apply
- Review the job description and requirements, to ensure you are eligible and qualified for the role.
- Update your CV and cover letter, to ensure they are tailored to the specific job requirements.
- Click on the ‘Apply Now’ button, to submit your application through the ENOC careers website.
- Complete the online application form, providing all required information and documentation.
- Submit your application, and wait for a response from the ENOC recruitment team.
To apply for the Collection Supervisor role with ENOC, please click on the ‘Apply Now’ button below. This will take you to the ENOC careers website, where you can submit your application and CV.
We look forward to receiving your application, and to the opportunity to discuss the role further with you.
Frequently Asked Questions
A: The job title is Collection Supervisor, and the role is to oversee and execute all collections-related activities for ENOC Lubes Sales & Marketing.
A: The key responsibilities include supervising daily collections operations, establishing and maintaining proactive contact with customers, and overseeing the reconciliation of customer accounts.
A: The requirements include a minimum Diploma or higher in Finance, Accounting, or Business Administration, and at least 3-5 years of experience in collections or credit control.
A: The salary and benefits package is competitive, and includes access to a range of training and development programs, and a comprehensive health insurance package.
A: To apply for the position, please click on the ‘Apply Now’ button and submit your application through the ENOC careers website.
Is This Job Right for You?
The Collection Supervisor role with ENOC is a challenging and rewarding position, requiring a range of skills and qualities. If you are a motivated and experienced collections professional, with a strong background in finance, accounting, or business administration, this role may be right for you.
However, if you are looking for a role with a lot of autonomy and independence, this may not be the best fit. The Collection Supervisor role requires a high level of collaboration and teamwork, and the candidate will need to be able to work effectively with a range of stakeholders, including customers, sales teams, and management.
In addition, the candidate will need to be able to work in a fast-paced and dynamic environment, with a high level of urgency and deadlines. If you are able to work well under pressure, and are motivated by the opportunity to make a real difference in a company, this role may be right for you.
Conclusion
In conclusion, the Collection Supervisor role with ENOC is a challenging and rewarding position, requiring a range of skills and qualities. If you are a motivated and experienced collections professional, with a strong background in finance, accounting, or business administration, this role may be right for you.
We encourage you to apply for the position, and to take the first step towards a rewarding and challenging career with ENOC. Please click on the ‘Apply Now’ button below, to submit your application and CV.
We look forward to receiving your application, and to the opportunity to discuss the role further with you.
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