Front Office Ambassador
Job role insights
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Date posted
May 7, 2026
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Closing date
August 5, 2026
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Hiring location
Dubai
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Offered salary
Negotiable Price
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Career level
Middle
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Qualification
Bachelor
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Experience
3 - 5 Years
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Quantity
1 person
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Gender
Both
Description
Join our esteemed hotel apartment team as a Front Office Ambassador in Dubai, UAE. In this vital role, you will be the cornerstone of our guest experience, serving as the primary point of contact from their arrival to departure, ensuring a warm and welcoming atmosphere. You will skillfully manage reservations, streamline check-ins and check-outs using property management systems, and proactively address all guest inquiries and requests with personalized solutions. Collaboration with housekeeping and maintenance is key to ensuring apartments meet the highest standards. You'll adeptly handle guest complaints with empathy and professionalism, offering tailored recommendations for local attractions. Accurate financial transactions and adherence to hotel policies, including health and safety regulations, are essential. This position offers a fantastic opportunity to develop your skills in a dynamic hospitality environment, contributing to guest satisfaction and operational excellence. We encourage dedicated individuals with a passion for service to apply and grow with us.
- Serve as the primary point of contact for guests, ensuring a welcoming atmosphere.
- Efficiently manage reservations, check-ins, and check-outs using property management systems.
- Address guest inquiries and requests proactively to enhance their stay.
- Coordinate with housekeeping and maintenance to ensure high apartment standards.
- Handle guest complaints with empathy and professionalism.
- Provide tailored recommendations for local attractions and services.
- Process payments accurately and manage financial transactions.
- Maintain knowledge of hotel policies and health and safety regulations.
- Facilitate smooth inter-departmental communication for guest satisfaction.
Interested in this job?
86 days left to apply
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