Assistant Manager – Front Office

New job vacancy as a Assistant Manager- Front Office in Dubai.

For over 20 years, Jumeirah Group, part of Dubai Holding, has been a leader in the global hospitality market with its Stay Different brand promise. Our iconic destinations, like Burj Al Arab Jumeirah, offer exceptional service, dining experiences, and stunning surroundings. We operate 26 properties across the Middle East, Europe, and Asia, with over 9,000 colleagues from diverse backgrounds.

We're now focusing on wellness tourism, integrating wellness into every guest's journey with our award-winning Talise Spas. Alongside our spas, we offer top-notch dining experiences, a leading lifestyle and wellness destination called J Club, a rewards program called Jumeirah One, and The Emirates Academy of Hospitality Management.

As we grow, we're committed to empowering our colleagues and promoting diversity and inclusion in all our practices.

About the Job:

We're looking for an Assistant Manager - Front Office to join Jumeirah Burj Al Arab. Your main responsibilities will include:

- Conducting daily briefings and planning daily operations to ensure guest rooms are ready.
- Handling guest complaints effectively and supervising team members.
- Managing staffing requirements, monitoring team performance, and ensuring adherence to standards.
- Handling group arrivals and monitoring guest history and profile quality.
- Identifying training needs and ensuring training plans are carried out.

About you:

- You should have at least 2 years of experience as an Assistant Manager or Duty Manager in a 5-star environment.
- Computer literate with knowledge of MS Office and preferably Opera.
- Fluent in written and verbal business English and Russian. Knowledge of additional languages is a plus.

About the Benefits:

We offer an attractive tax-free salary, generous F&B benefits, reduced hotel rates globally, excellent leave and health care package, and other benefits. Join us for a rewarding career in one of the most luxurious brands in the hospitality industry.